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Privacy Policy

Privacy
Policy

Purpose

When visiting www.cfmoto.ge, you are required to read our Privacy Policy. This policy may be changed or supplemented; therefore, Cfmoto asks you to review it periodically.

A user who voluntarily provides us with personal data automatically grants us the right to use and process it.

This Privacy Policy sets out Cfmoto’s rules, purposes, and conditions for processing, using, and storing users’ personal data. We comply with the Law of Georgia “On Personal Data Protection” and the GDPR.

This document is an integral part of Cfmoto’s website terms and conditions of use.

Definitions

  • Cfmoto — Transporter LLC, identification code: 405127508, registered address: 70 A. Beliashvili St, Tbilisi, Georgia.

  • Personal data — any information that directly or indirectly identifies a natural person.

  • Data processing — collecting, using, storing, deleting, or disclosing data.

  • Data subject — a user whose data we process.

  • Consent — permission given by the user through an affirmative action, in writing or verbally.

  • Data controller — a person who determines the purposes and means of data processing.

  • Data processor — a person who processes data on behalf of the data controller.

  • Third party — any person other than the data subject, the data controller, and the data processor.

  • Direct marketing — direct communication with the user for advertising purposes.

Consent

By using the website, the user agrees to this Privacy Policy and grants us the right to process their data.

Legal basis for data processing

  • Performance of a contract;

  • The user’s consent;

  • Compliance with a legal obligation;

  • The need to provide services.

Purposes of processing users’ personal data

  • Improving the quality of our services;

  • Fulfilling legal obligations;

  • Communicating with users;

  • Delivering products and offering new services;

  • Security and crime prevention;

  • Marketing activities, with the user’s consent.

User rights

Users have the right to request:

  • Information about their data;

  • Correction or updating of their data;

  • Deletion of their data or an end to its processing;

  • Transfer of their data to another organization;

  • Withdrawal of consent at any time.

All requests are answered within 10 business days, which may be extended by a further 10 days if necessary.

User obligations

Users must provide complete and accurate information and update it if anything changes.

Call center

Phone calls are recorded and processed to improve our service and for security purposes.

Website terms of use

By visiting the website, the user consents to the use of cookies and the processing of personal data.

Minors

If it turns out that a user is a minor and does not have the consent of a legal representative, their data will be disregarded.

Who we share user data with

Data is shared with our partner courier company solely to deliver ordered products.

Data may be shared with government authorities in accordance with the legislation of Georgia.

With the user’s consent, their data may be used for direct marketing.

Direct marketing

For direct marketing, the user gives consent through an affirmative action and may withdraw it at any time from their personal account using the “On/Off” option. Marketing stops within 7 business days of receiving the request.

Cookies and log files

The website uses cookies and log files to analyze user behavior and improve the user experience.

Users can change their cookie settings in their browser.

How we collect data

We collect information:

  • During registration;

  • During phone or email communication;

  • During communication on the website or via chat.

Types of data

Information requested during registration:

  • Mobile number;

  • Email;

  • Address;

  • First and last name;

  • Password.

During payment, card information is protected by the bank, and Cfmoto does not store card data.

Data retention period

Data is kept for as long as necessary, until the user requests its deletion or until obligations provided for by law arise.

Security

Cfmoto takes all measures to protect data but cannot fully guarantee security in the event of unlawful actions by third parties.

Third parties

Cfmoto is not responsible for external links on other websites.

Changes and amendments

If changes are made, the user will receive a personal notification or the information will be published on the website. Continuing to use the website after the changes take effect means you accept them.

Contact Cfmoto’s team

If you have any further questions, please contact us:

info@tr.ge